One-Time Technical Support Session – Up to 1 Hour

Get expert help from our professional diagnostics team — even if you didn’t buy your scan tool from us. This one-time support session gives you up to 60 minutes of dedicated assistance via phone, email, or remote desktop, helping you troubleshoot, set up, or get the most out of your diagnostic equipment.

Whether you need help connecting your tool, navigating software, or solving a tricky fault code, our technicians will walk you through it step-by-step.

Includes:

• Up to 1 hour of expert technical support

• Phone, email, or remote desktop assistance

• Advice tailored to your tool and vehicle

• Quick, friendly, and professional service

Important:

• Support is valid for one session only

• Additional time can be purchased if needed

• Available for all scan tool brands, not just those purchased from us

• It is recommended to make sure your scan tool is up to date and you have remote support/ team viewer ready to go so we can log on remotely to better assist you.

Disclaimer:
If your tool was not purchased from us and we determine that the issue is due to a hardware or software fault with the tool itself, we will try our best however we may not be able to resolve the problem. In such cases, the session fee is non-refundable.