THINKTOOL Expert 399 AI-Powered Diagnostic Platform LV, HD, EV
Pickup available at Gold Coast
Usually ready in 24 hours
Delivery and Shipping
Delivery and Shipping
Shipping Information
Orders placed before 12pm AEST Mon-Fri will be dispatched same day
Standard Shipping in Australia 2-9 business days - FREE
Express Shipping in Australia 1-3 business days - Shipped via Australia Post Express. In most cases you will get your order the next day if it was placed before 12pm but we can not guarantee this overnight service.
TNT Overnight Express - 1 business day if order is placed before 12pm.
To check freight costs enter your details and address at check out
Local Pick Up - Same day from Gold Coast warehouse providing we have stock on hand, please call us to confirm 07 3180 6771
Couriers we use - Most orders are shipped via Australia post. We may use TNT/FEDEX or Aramex depending on your location or preference.
Description
Description
THINKCAR THINKTOOL Expert 399 – 14” AI-Powered Diagnostic Platform
Move faster from symptom to solution with the THINKCAR Expert 399, powered by the advanced TCOS diagnostic platform. Designed for modern workshops, the Expert 399 combines intelligent fault-finding, dual-vehicle diagnostics, and a high-resolution display to streamline workflows and reduce diagnostic time.
Its 14-inch 2.5K ultra-clear IPS touchscreen delivers exceptional visibility for OE-level diagnostics, while AI-powered analysis helps pinpoint faults sooner and with greater accuracy. With split-screen capability, real-time VCI mirroring, and extensive vehicle coverage across passenger, EV, and heavy-duty platforms, the Expert 399 is built for professionals who need to cover a range of vehicles and systems.
Key Features & Highlights
AI-Driven OE-Level Diagnostics
Perform full system diagnostics, special functions, bi-directional control, actuator tests, advanced coding, and online programming (for supported makes), with continuous software updates.
Massive Vehicle Coverage
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120+ Brands for passenger vehicle software
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70+ Brands of EV software
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220+ Brands for Heavy-duty (commercial vehicle) software
Supports both 12V passenger vehicles and 24V HD platforms.
Dual Vehicle Diagnostics
Diagnose two vehicles simultaneously with an additional ThinklinkPro VCI, ideal for busy workshops.
High-Resolution 14” Display
2.5K ultra-clear IPS screen with split-screen functionality allows you to view multiple data streams at once for faster decision-making.
Live VCI Mirror & Remote Assist
Synchronise real-time VCI data to the 6.54” VCI touchscreen. Supports dual remote diagnostics with audio and video (additional VCI required).
Built for the Workshop
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IP65 dust-tight and splash-resistant housing
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Titanium-alloy internal structure
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Tested 1.2m drop resistance
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Slim 8.15mm industrial-grade profile engineered for daily workshop use
All-Day Power, Fast Charging
22,400 mAh high-capacity battery with fast-charge support keeps downtime to a minimum.
Multi-Protocol & Pass-Thru Ready
Supports CAN, CAN FD, DoIP, J2534 (Pass-Thru), D-PDU, RP1210, making it suitable for passenger vehicles, EVs, and heavy-duty applications.
Software & Value
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Includes passenger, EV, and commercial vehicle (HD) software
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Over 41 maintenance and service functions
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2 years of free software updates for passenger, EV, and HD platforms
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THINKCAR’s latest-generation diagnostic technology
Expandable Diagnostic Ecosystem
Optional add-ons available for:
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Battery testing
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Printer
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Video scope
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Oscilloscope
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TPMS
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Key programming
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ADAS calibration
Why Buy From Premium Diagnostic Equipment?
✔️ Free Shipping Australia-Wide
✔️ 12-Month Warranty Included
✔️ 30-Day Money Back Guarantee
✔️ Australian Support Team – We're Here to Help
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Payment & Security
Payment methods
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